Resolved -
This incident has been resolved.
Jan 15, 06:11 UTC
Update -
The team has applied the solution and is now monitoring for any further issues.
Jan 14, 22:15 UTC
Update -
The team has found a solution for the problem, which will be applied over the next few hours.
Jan 14, 18:47 UTC
Monitoring -
The team has found a solution for the problem, which will be applied over the next few hours.
Jan 14, 18:46 UTC
Identified -
The problem is identified and the team is working on a solution.
Jan 14, 16:23 UTC
Investigating -
Dear Dialogue Cloud customer,
We are currently experiencing a degraded performance for audio dialogues on the Direct Routing platform in the EMEA region.
Our team is currently investigating this.
We will keep posting updates trough this channel.
Kind regards,
Dialogue Cloud Team
Jan 14, 15:02 UTC